Privacy Policy

Lazio Bakery ("we", "us", or "our") operates the website at laziobakery.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or submit a contact inquiry. Please read this policy carefully.

1. Information We Collect

We collect personal information that you voluntarily provide when you use our contact form, including:

• Full name
• Email address
• Phone number
• The content of your message

We may also automatically collect certain technical information when you visit our site, such as your IP address, browser type, pages visited, and time of visit, through standard web server logs.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and messages
• Process custom cake or catering requests
• Improve our website and customer experience
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area, our legal basis for collecting and using your personal information is your consent (when you submit a contact form) and our legitimate interest in responding to customer inquiries and operating our business.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Contact form submissions are retained for up to 24 months.

5. Disclosure of Your Information

We may share your information with:

• Service providers who assist us in operating our website and communicating with you (e.g., our messaging platform), under confidentiality obligations
• Law enforcement or regulators if required by applicable law or to protect our legal rights

6. Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser. We do not currently use third-party advertising cookies.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent at any time (where processing is based on consent)
• Lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us at the details below.

8. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is 100% secure.

9. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated "Last updated" date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Lazio Bakery
4646 Heritage Hills Blvd, Mississauga, ON
info@laziobakery.com
905-568-2645